Experience the difference of "Elite".

cp9293

Joined April 2012
307 posts
Topic

General Help and Questions » Comment Box

Will there be a comment box, at any point, so that owners can right things about the renter. This would only be for our records. Whether it is during the inquiry stage or after they book. Claudia

(Posted Apr 26, 2012 9:50 AM)

General Help and Questions » Not interested inquries

Do you think you have an option we can click on to state UNINTERESTED or NO ANSWER? Claudia

(Posted Apr 26, 2012 9:48 AM)

Feature Requests » Alert via TEXT

Can we have a text messaging alert when an inquiry comes in? Claudia

(Posted Apr 26, 2012 9:27 AM)

Feature Requests » Balance Due and Security Deposit Due Reminders

I appreciate you having the patience of a saint, while I try to process and remember everything! You have so many things to think about. :) Claudia

(Posted Apr 25, 2012 1:03 PM)

Blog Comments » Payments by check, pending bookings, Sage integration and more

Great! Thanks, Claudia

(Posted Apr 25, 2012 12:32 PM)

Blog Comments » Payments by check, pending bookings, Sage integration and more

I would like to thank you and everyone that works for OwnerRez. You guys are doing a GREAT JOB!!! I went in to a previous outstanding quote and sent an email to myself again (I am the customer). …

(Posted Apr 25, 2012 11:15 AM)

Feature Requests » Balance Due and Security Deposit Due Reminders

I don't know if we discussed this. Sorry if we have. So much to digest, all at once. Can the owners have a Balance Due Email and a Security Deposit Due Email to send out? It can be an optional …

(Posted Apr 25, 2012 11:02 AM)

Feature Requests » Payment Received Email

Can we have a little more information on the Subject Line, on the Payment Received Email? For examaple: Payment Received from Claudia Peragine for $357.50 Claudia

(Posted Apr 25, 2012 7:48 AM)

General Help and Questions » Terms and Conditions - refering back to

Good morning all! Where do I see the Terms and Conditions that the potential guests are sitting on? At times I change my T&C because something comes up at the VR Forum I belong to. At this time,…

(Posted Apr 25, 2012 7:37 AM)

General Help and Questions » Existing Booked Guest - Future Payments

If I have a customer that paid the deposit and their arrival date is July 15 and my payment schedule is 60 days prior to arrival the balance is due. What will happen, when? Automatically, on May 15…

(Posted Apr 24, 2012 5:34 PM)

General Help and Questions » Holidays

How does it know when it is a holiday? It only asks how much more. But where do I enter a holiday time frame? Claudia

(Posted Apr 24, 2012 5:20 PM)

General Help and Questions » Pet Fee

Oh, I thought that it meant 1 pet would be $75. Ok. Claudia

(Posted Apr 24, 2012 5:00 PM)

General Help and Questions » Pet Fee

I have been creating bookings and adding Pet Fees. Why doesn't it already include the pet fee if I specify 1 pet? Also, when I click on the TAXABLE, it doesn't seem to calculate that amount. I wil…

(Posted Apr 24, 2012 4:57 PM)

Feature Requests » Generated Quote Email

Hi, In the Generated Quote Email, can you please provide some information? I know you have the link, but it would be nice to have the details on the email...base rate, extra and total. Thanks,…

(Posted Apr 24, 2012 3:03 PM)

General Help and Questions » Credit Card charges

I just did that. I wondered how I didn't notice it before. LOL Claudia

(Posted Apr 24, 2012 2:58 PM)

General Help and Questions » Not interested inquries

I don't like things left OPEN, when I know they are no longer interested, or haven't answered. I like everything neat and in a bow. I know, I am a pain. :) As long as I could go in there and c…

(Posted Apr 24, 2012 2:57 PM)

General Help and Questions » Not interested inquries

How does one handle inquiries that people do not respond to, or are not interested? Do you delete those? IF so, which area do you find them all in? What is the process for these transactions, …

(Posted Apr 24, 2012 2:33 PM)

General Help and Questions » Switching to your system

Arrived, on second request.

(Posted Apr 24, 2012 2:28 PM)

General Help and Questions » Switching to your system

Hi Sam, that is the first place I look, since many have landed there since I started. Claudia

(Posted Apr 24, 2012 2:25 PM)

General Help and Questions » Switching to your system

OK. I don't know. Maybe it is something on my side. I still have not received the above email. I will try to send it again, under the EMAIL tab. Claudia

(Posted Apr 24, 2012 2:24 PM)