| Topic | Posted |
|---|---|
General Help and Questions » Switching to your systemClaudia, please check your spam folder if an email hasn't landed in awhile. Our system sends many thousands of emails per day. Sometimes the ESPs slow us down. Thx, ~Sam (Posted Apr 24, 2012 2:24 PM) |
Apr 24, 2012 2:24 PM |
General Help and Questions » Switching to your systemMichelle, re: speed. I just did 5 or 6 new bookings and added/deleted charges for them by hand. Everything was blazing fast. ~Sam (Posted Apr 24, 2012 2:22 PM) |
Apr 24, 2012 2:22 PM |
Introduce Yourself! » The Retreat in LagunaUnderstood. Keep the feedback coming. (Posted Feb 24, 2012 8:22 AM) |
Feb 24, 2012 8:22 AM |
Feature Requests » Commission ReportsNo, the grant access/permissions stuff was backburner'd for other work. You could always share the same login, of course. (Posted Feb 23, 2012 6:33 PM) |
Feb 23, 2012 6:33 PM |
Feature Requests » Commission ReportsInteresting idea. We've outlined a "grant access" model that will allow any user to share properties with any other user and define a level of access. That would fit nicely with what you're talking… (Posted Feb 23, 2012 6:28 PM) |
Feb 23, 2012 6:28 PM |
Introduce Yourself! » The Retreat in LagunaThanks for the kind words, gmann! And GREAT posts on what you're looking for. We get tons of feature requests via email, but customers haven't used the forums as much as we would like. Thanks for … (Posted Feb 23, 2012 9:45 AM) |
Feb 23, 2012 9:45 AM |
Blog Comments » Renter agreements can now be signed manuallyWe just released an update that changed how renter agreements are signed. The update involved two major areas: 1) We removed renter agreement archiving from the quote acceptance process. 2) We add… (Posted Dec 22, 2011 10:01 AM) |
Dec 22, 2011 10:01 AM |
Blog Comments » Integrate your ArrangeYourVacation.com inquiries with OwnerRezWe recently added inquiry integration for ArrangeYourVacation.com. Here's how you get your ArrangeYourVacation.com inquiries show up in OwnerRez. I've covered how to find your @inquiryspot.com emai… (Posted Dec 16, 2011 9:20 AM) |
Dec 16, 2011 9:20 AM |
Blog Comments » Integrate your GetAwayDigs.com inquiries with OwnerRezWe recently added inquiry integration for GetAwayDigs.com, so I wanted to take a few minutes to explain how to make your GetAwayDigs.com inquiries show up in OwnerRez. Several previous blog posts ex… (Posted Dec 15, 2011 9:15 AM) |
Dec 15, 2011 9:15 AM |
Blog Comments » Integrate your FreeVacationRentalSite.com inquiries w/ OwnerRezFreeVacationRentalSite.com is another listing site that we recently added inquiry integration for. Here is a quick walkthrough on how to make your FreeVacationRentalSite.com inquiries show up in Own… (Posted Dec 14, 2011 9:08 AM) |
Dec 14, 2011 9:08 AM |
Blog Comments » Integrate your VacationRentalPeople.com inquiries with OwnerRezVacationRentalPeople.com is another listing site that we recently added inquiry integration for. Here is a quick walkthrough on how to make your VacationRentalPeople.com inquiries show up in OwnerRe… (Posted Dec 13, 2011 10:57 AM) |
Dec 13, 2011 10:57 AM |
Blog Comments » Integrate your VRWD inquiries with OwnerRezWe recently added inquiry support for five more listing sites. Here is a quick walkthrough on how to make your VRWD inquiries show up in OwnerRez. First, open the instruction page in the inquiry ar… (Posted Dec 12, 2011 2:47 PM) |
Dec 12, 2011 2:47 PM |
Blog Comments » Inquiry automation for 5 more listing sitesOur inquiry management feature, released in August, has had enormous success. We've processed several thousand emails and greatly reduced the amount of time it takes for owners to respond to inquiri… (Posted Dec 6, 2011 12:10 PM) |
Dec 6, 2011 12:10 PM |
Blog Comments » New phone typesIn addition to changing charge types, we've also changed phone types. The phone types list is scattered throughout the interface, from the control panel to the public guest forms, so you'll see thes… (Posted Dec 5, 2011 10:58 AM) |
Dec 5, 2011 10:58 AM |
Blog Comments » New charge typesWe've changed the charge types that you see throughout the interface to use different values. "Charge types" is the drop-down list that displays on each line item on the editable charge grid. These… (Posted Dec 5, 2011 10:01 AM) |
Dec 5, 2011 10:01 AM |
Blog Comments » Editing charges is now easier and fasterMany of you have probably already noticed that the charges grid (in both the booking and quote areas) has a new style and some new features. While we were working on the new custom surcharges and ta… (Posted Nov 30, 2011 9:06 AM) |
Nov 30, 2011 9:06 AM |
Blog Comments » Custom surcharges and taxesOn Friday, we rolled out an update which allows owners to define custom surcharges and taxes instead of picking from a pre-defined list. Open up one of your properties and click on the new Add-Ons t… (Posted Nov 28, 2011 3:09 PM) |
Nov 28, 2011 3:09 PM |
Blog Comments » Configuring travel insuranceTravel insurance is a great option to offer your guests because it gives them peace of mind about cancellations. There is nothing worse for the guest than having to cancel a vacation while realizing… (Posted Oct 11, 2011 9:47 AM) |
Oct 11, 2011 9:47 AM |
Blog Comments » About Travel Guard, our travel insurance providerWe here at OwnerRez have always prided ourselves on being kind and thorough with our customers. Every customer service request is not only fielded quickly, but in way that covers every part of the p… (Posted Oct 7, 2011 11:46 AM) |
Oct 7, 2011 11:46 AM |
Blog Comments » Travel insurance has landedYesterday, we released a major update that adds travel insurance to OwnerRez. Your guests can now buy a travel insurance policy directly through the system at the same time they accept their quote. … (Posted Oct 5, 2011 2:23 PM) |
Oct 5, 2011 2:23 PM |
